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Safe Mode is a troubleshooting mode, which disables most add-ons. Hello cypressmd, as the link in '''John99's second reply '''said, probably the problem is an installed extension, '''try Firefox Safe Mode''' to see if the problem goes away. You might also want to contact SpySweeper's support to see if they have any fixes for the issue. (Two ways to accomplish the same purpose, much like having a light switch at both the top and bottom of a set of stairs.)ĭisabling that Firefox plugin may stop the script errors while allowing Spy Sweeper to keep your computer safe in other ways. This can probably also be found by clicking the Firefox menu in the browser and choosing Addons and disabling it there. If you look through SpySweeper's options, you may find there's a portion that plugs into Firefox. However, I don't recommend disabling it entirely as this would put your entire computer at risk of spyware or malware getting in.

If you right click that, it will give you the option to temporarily or permanently disable SpySweeper, or changing its settings.

It should look like a tiny round yellow radar screen or rifle target. If you have Webroot Spy Sweeper, its going to show up in the Notification Tray (that area next to the clock with all the little icons in it). Read this answer in context 👍 0 All Replies (11) It might help other users who have the same problem. When you figure out what's causing your issues, please let us know. To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that. If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Once you get the pop-up, just select "'Start in Safe Mode" Or open the Help menu and click on the Restart with Add-ons Disabled.You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.(If you're not using it, switch to the Default theme.)
#Webroot spyweeper download
If you still want to try it, go here and press the “Run Free Scan” at the bottom right of the page to download the needed executable.Hello cypressmd, as the link in John99's second reply said, probably the problem is an installed extension, try Firefox Safe Mode to see if the problem goes away.
#Webroot spyweeper software
The Shields submenu allows you to turn on and off the antivirus protection and the behavioral detection, and to choose the shield alerts method and gamer mode options.Īll in all, this Scan Version of Webroot’s software is good to show what it actually looks like and the options it gives, but since you can’t block unwanted traffic, use the backup option, or even clean your system, it shows little in the way of what it’s really capable. The Options menu lets you change the type of sweep and shows you what things it checks:
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The Shield Summary gives you a full overview of their current status:

Press on the “Shields” button to the left to access the menu where you can turn them on or off. Unfortunately, these come without the option of blocking the threats.Īfter it’s finished, you are referred to the Quarantine, where you can see which malware was detected and find some information about what they do: The Sweep types are, as usual: Quick, Full and Custom.Īs you can see, the full sweep can take some time, but it’s very thorough:ĭuring the sweep, I even got a couple of these warnings: Press the Sweep button to access the action: The Setup Wizards lets you schedule scans and manage the online backup feature (unfortunately, this is an option that is available only if you buy the full version). For the purpose of this overview I chose the latter.Īlso during the installation, the Setup Manager will download the additional files needed:
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Two of Webroot’s software offerings can be tested through a scan version: Webroot Spy Sweeper or AntiVirus with Spy Sweeper.Īfter you’ve downloaded the file from their website – during the installation process – you will be asked if you want to install one of the two options.
